"When we heard back from the Airbnb customer service, we were quite surprised by the response," he said. MORE: Bay Area family arrives on holiday trip to find rental full of trash why Airbnb refused a refund Yee and his buddies also let Airbnb know what happened, too. Which wasn't great in the cold Tahoe weather, of course." "Just let them know that there was an issue with the hot water, and that we were taking cold showers. "Because of that, we had no hot water at the Airbnb, and we reached out to the host," Yee said.
On the third day, there were more hot water problems. On the first night everything went well, on the second pretty good, but the place seemed to be running out of hot water. They were up there for this year's great snow and rented a great place through Airbnb. (KGO) - Alexander Yee of Alameda and his friends went up to Tahoe. A group of friends went to Tahoe on a ski trip - but when the hot water ran out at their Airbnb, they were told it wasn't required if not listed.ĪLAMEDA, Calif.
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